COMMON APPLIANCE FAULTS
Common Appliance Problems We Can Help Fix
BEFORE YOU BOOK
Safe Checks You Can Try First
Some appliance problems may have a simple cause that can be checked safely before arranging a technician visit. Use the basic checks below as a starting point, and stop if the issue involves water, wiring, internal components or anything you are unsure about.
BASIC APPLIANCE CHECKS
Start With the Appliance You’re Having Trouble With
Try these simple checks before arranging a technician visit. If the problem continues, use the link below each appliance to view common faults and repair information.
Washing Machine
Before arranging a repair, check a few simple things that may be affecting normal operation.
- Check the power supply
- Check the water supply
- Check the drain hose
- Check the load balance
- Make sure the door is properly closed
- Run a maintenance wash if there is an odour
Tumble Dryer
If drying performance has changed, start with these basic checks before arranging professional assistance.
- Clean the lint filter
- Check the load size
- Check the selected programme
- Check the power supply
- Make sure airflow is not obstructed
- Check the water tank or condenser where applicable
Dishwasher
A few accessible checks may help identify a simple dishwasher issue before a technician visit is required.
- Check the water supply
- Clean the accessible filter
- Check the spray arms
- Check the drain hose
- Make sure the door closes properly
- Check the selected programme and settings
Know When to Stop and Call a Technician
Do not remove appliance panels or attempt to work on internal electrical components, wiring, pumps or heating elements. If there is leaking water, a burning smell, exposed wiring, repeated electrical tripping or anything you are unsure about, switch the appliance off and arrange professional assistance.
Repairs You Can Book With Confidence
Completed repairs are backed by our comprehensive 12-month parts & labour warranty.
Let a Technician Diagnose the Fault
If the basic checks have not resolved the issue, book professional assistance for your washing machine, tumble dryer or dishwasher across Johannesburg, Pretoria, Ekurhuleni and surrounding Gauteng areas.